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Shore Partnership, a top-tier independent and highly experienced property agents based in Devoran, south Cornwall. We believe in empowering their success through our "fanatical support." Here's how our partnership helps Ben & Tim thrive.
Loop Software truly took the time to understand our business inside and out, empathising with our unique requirements, specific quirks, and attention to detail at every stage. The installation process was smooth, with a good lead time and clear communication. We particularly appreciated the absence of heavy sales tactics or upselling.
We're incredibly satisfied with Loop Software and would even be interested in participating in ongoing improvement discussions to help fine-tune usability and implement new features.
Ben Davies, Director
We chose Loop because we were looking for a CRM provider that was both small and innovative. Accessibility was a top priority – we needed a team that was easy to reach and quick to resolve any issues. Loop has exceeded our expectations with their outstanding communication and support. Responses are always prompt, and their honesty is truly refreshing.
Any enquiries since going live have also been dealt with promptly. We've just switched to Loop, and our initial experience has been excellent. I wholeheartedly recommend the team at Loop!
Tim May, Director
Discover what Victoria Fitzpatrick, Director of Homes By Victoria – has to say about Loop:
The onboarding experience with Loop has been nothing short of fantastic! From the initial stages, the process was incredibly smooth and remarkably user-friendly, setting a new standard compared to other systems we've encountered.
The Loop team truly excelled at keeping us well-informed at every step, providing regular updates and clear guidance. This proactive communication instilled a high level of confidence in both the software's capabilities and the successful launch of our new website.
Beyond the initial setup, the overall communication has remained excellent. We've been particularly impressed with Loop's responsiveness to our ongoing needs. For instance, when we brought on a new team member, Loop swiftly provided all the necessary training details and facilitated quick user account setup, ensuring a seamless integration.
The software consistently performs well, proving its reliability and efficiency. Given our overwhelmingly positive experience, we wouldn't hesitate to wholeheartedly recommend Loop to other real estate agents seeking a superior and supportive platform.
Will Pye, owner of Pye Estate Agents – a modern, personal estate agency covering Suffolk and Norfolk from Beccles – explains his experience with Loop:
The team at Loop Software were incredibly efficient getting my new estate agents up and running.
I couldn't be happier! I asked a lot of them to get me live as fast as possible, and before I knew it, the system was up and running.
I got recommended to Loop through a friend in the industry, and it's been fantastic so far. They are amazing with instant responses, and I can't recommend the service enough.
They were so efficient and couldn't have been more helpful.
Discover what Paul Coutts, Director at Paul Coutts Estate Agency Ltd has to say about Loop:
Switching our business to Loop Software has been a successful transition. The software itself is the best I've used in my 20-year career – it's incredibly intuitive and easy to use.
The move to Loop was straightforward, which was a significant plus. Alex's training was highly effective and quickly improved our team's understanding and use of the software. We also received excellent support.
Overall, I'm extremely satisfied with Loop Software and the support we've received, giving it a five-star rating. I would happily recommend it to others.
We look forward to continuing to work with Loop and appreciate their open communication for future feedback
Mr Green Estate Agents, located in Bournemouth, positions itself as the top estate agent in Southbourne, emphasizing value and efficiency. See how Christina & Kieran benefit from our fanatical support.
Loop Software has proven to be a user-friendly and efficient CRM for our agency after coming away from Alto Software.
The initial training was excellent, and the support we've received through Slack, post go-live, has been responsive and helpful.
We appreciate their commitment to continuous development and their willingness to clarify any confusion.
We're confident that Loop will continue to evolve and be a valuable asset to our business.
Lampards Estate Agents have over 60 years of combined experience, their team of local specialists know that property is about more than just transactions. Here's what they have to say about Loop:
We've been truly impressed with the customer service provided by Loop – it's the best we've encountered among all the companies we've worked with whilst launching our business.
A special shout-out goes to Lia Cole, who is by far the most amazing brand rep and coordinator.
Her dedication and expertise have made a significant difference in our experience. Thank you for consistently going above and beyond!
Lee Maddicks, Director of Redferns - Redferns is a family-owned estate agency in Ottery St Mary, Sidmouth, and Exeter, with 40+ years' experience. Here is what Lee had to say about his Loop experience:
I was very impressed with the service from all the team members I dealt with at Loop. I had communication most weeks before the switch live day.
Having Alex here on the day was excellent. He delivered training well and was able to relay any requirements back to the office as and when needed for feeds or data queries—first-class service!
I liked Loop software as soon as I was given the demo, and it offered everything I was looking for. The automatic feedback and vendor preview of draft details are all game changers, saving us valuable time! Perfect!
Today, we received an instant response to a staff question - a phone call from Loop within 5 minutes - and not just an email to a demo like other software providers. I can't think of anything else but would like other agents to know it is worth the switch!
Discover what Gary Steadman, Director at Brookbanks Estate Agents – Swanley's original independent agency – has to say about Loop:
I had used Loop at a previous business and when I purchased my own acquisition it was a no brainier that Loop would be the CRM we used. From step one it has been simple and well thought out, the migration was easy and even came with on site training and what a day that was, who knew training could be so much fun.
The system is relevant and really easy to mange with some great little extras like pocket edition and prospecting that make life easier. When we have needed support (which is rare) the team have been on hand straight away.
All in all, when I am approached by other CRM providers its really easy to say I am with Loop and we are not looking at any other options. If you are looking for a system that really enhances your business and makes day to day life easier – Call these guys.
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Jacobs Steel became a part of Loop in July 2023. Discover Matt Jacobs' thoughts on Loop below:
We wanted to partner a CRM provider that was small and innovative so that the system could evolve as we and the industry does. It was important to us that we had an easy way to reach them and that if any issues were to arise they would be quick to resolve them.
We have now been on Loop since July 2023 and the team have delivered exactly as they said they would. Their commitment to hearing our feedback and wanting to implement useful changes is refreshing.
Their communication and support is excellent, I never have to wait for a response and they are honest in their answers. I would highly recommend the team at Loop and look forward to seeing the CRM continue to evolve.
Cole Rayment and White are long established in the North Cornwall region and well known as Estate Agents and a Self-Catering Holiday Letting specialist agency.
After 35 years of relying on a paper-based system, the prospect of embracing a digital solution was both daunting and exciting.
However, Loop's seamless onboarding process, led by Mark Bevan, immediately put our concerns to rest.
His expertise and guidance ensured a smooth transition, and our team quickly adapted to the intuitive interface and comprehensive features that Loop offered.
Jack Rees is a Partner at Fine & Country. As a personal agent, Jack places an importance on providing high service levels to his clients. His expectation of a software provider were just as high. See how Jack benefits from fanatical support.
There have been times when I've needed assistance with Loop's functionality, such as editing letters or setting up trigger points, and Matt in support has been a huge help since we joined Loop; he's thorough, and I can't say enough good things about the Loop after-sales service – it's fantastic!
It's encouraging to see that Loop didn’t just ‘sign us up’ and leave us to figure things out on own; we really feel like we have a supportive partner with Loop.
To anyone considering Loop's software, I can assure you that it will not let you down and that you will be well supported on your journey; their service is among the best in the property software industry.
Three words to describes Loop’s support – responsive, efficient and friendly.
Robert Leech Estate Agents, founded in 1989, operates from offices in Reigate, Oxted, and Lingfield. Renowned for personalized, professional service and local expertise, they excel in handling high-quality properties, aiming to surpass client expectations.
Using Loop’s platform has been a breeze, thanks to its intuitive interface and user-friendly design. It has significantly streamlined our workflow and improved efficiency across the board.
What sets Loop apart is their proactive approach to receiving feedback and implementing regular improvements to the software. It’s refreshing to work with a company that values customer input and continuously strives to enhance their product.
Overall, our journey with Loop Software has been incredibly positive, and we’re grateful to be part of such a forward thinking and supportive community. We highly recommend Loop to any organization looking for a reliable and innovative software solution.
Give your team the software they deserve
See how Loop Estate Agency software is built for the next generation of property professionals.
Jon Stubbs, owner of Heartwood Homes - Jon decided to set up his own estate agency after twenty years in the corporate world because he wanted to provide a more friendly, personal service to his clients.
It’s great working with a software company who listens to their client’s ideas and actually delivers them in the product. I’m seeing improvements in Loop on a weekly basis since I signed up a year ago.
Recently Loop added a feature called Automated Viewing Feedback where-by Loop emails all my sales and lettings viewers with a customised feedback form at a set time after the view has finished.
Our service levels to our clients have improved dramatically because of this. We look forward to what's coming out next!
With 25+ years' experience, Strickland values effective tech. Loop delivered seamlessly, with supportive training and game-changing efficiency. Highly recommended for estate agents seeking a reliable solution.
We've been thoroughly impressed with our experience using Loop. The data migration and setup process were seamless, making the transition incredibly easy for us.
The training sessions were not only informative but also engaging, ensuring our team felt confident using the system from day one. What stands out most is the post-go-live support—whenever we've had a question, the Loop team has been there with quick and helpful responses.
The software itself is intuitive and has streamlined our processes, making our work more efficient. We highly recommend Loop to any estate agents looking for a reliable and supportive CRM solution.
Hear from Dave Goundry, Director at independent Cornish agency Goundry Estate Agents (St Agnes and Truro), about his experience with Loop:
I’d highly recommend Loop to anyone considering it. It’s very user-friendly and easy to navigate whilst having fantastic functionality for all you need.
Mark, Julian and the rest of the team have been fantastic throughout the whole process from migration through to after-sales support when required. The app is also great and easy to use, and both the software and app continue to develop and improve regularly.
Alex was superb during training, and I think it helped to have a former agent delivering the training as his perspective on a practical level was incredibly valuable.
Having used and demoed several different CRM packages over the last 10 years, Loop stands out for me against the others I have used and tried.
Hughes Family Estate Agents offers services for buying, selling, lettings, surveys, and conveyancing in Sheffield. Hear from Lewis Hughes who is the Founder and Director:
The Loop Software installation was absolutely seamless – a 'dead smooth' transition! From the start, the team's communication was fantastic.
We were always kept ‘in the Loop’ with consistent updates and quick responses, making the whole process feel incredibly well-managed.
What truly impressed us was how quickly our team adopted Loop. Even without extensive training, its intuitive design and ease of use meant everyone picked it up naturally.
Honestly, you get the sense that 'you literally cannot break that system' – it's that user-friendly.
For any agent looking for a simple yet efficient CRM, I wholeheartedly recommend Loop Software. It's made a real difference to our workflow.
